Shipping policy

Shipping Policy

Thank you for supporting Orale Homestead. Each candle is hand poured in small batches, and we take care to package every order safely for delivery.

Processing Time

Orders are typically processed within 2 to 5 business days after purchase.

Because many of our candles are one of a kind and handmade, processing times may vary slightly during busy seasons or market weekends.

You will receive a confirmation email with tracking information once your order ships.


Shipping Rates and Delivery

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times after shipment:

• Standard Shipping: 3 to 7 business days
• Delivery times may vary depending on carrier delays or seasonal demand.

Orale Homestead currently ships within the United States.


Packaging

All candles are carefully wrapped and packaged to help prevent damage during transit. Many of our vessels are reusable mugs or concrete containers, and extra care is taken to ensure safe arrival.


Damaged or Lost Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.

We will work with you to resolve the issue as quickly as possible.

Orale Homestead is not responsible for delays caused by shipping carriers, weather, or incorrect shipping information provided at checkout.


Incorrect Addresses

Please double check your shipping address before placing your order.

Orders returned due to incorrect or incomplete addresses may require additional shipping fees to be resent.


Questions

If you have any questions about your order, feel free to contact us at:

nicoc@oralehomesteadcandles.com

Thank you for supporting small batch, handmade goods.